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TERMS AND CONDITIONS
Important – This is a legal agreement between you (“you”) and Mür, as owner of www.mür.com (the “website”). You should read carefully the following terms of use (“tou”) as they govern your use of the website. These TOU are subject to change without prior written notice at any time, Mür sole discretion. By using the website, you agree to be bound by and accept the tou in effect at the time of such use. Your use of this website is expressly conditioned upon your agreement to these tou, as well as our terms of sale, returns policy, warranty policy and privacy policy (“Additional Policies”).

LICENSE GRANT. Mür hereby grants to You a personal, revocable, limited, non-exclusive, and non-transferable license to use the Website solely for your personal use, which does not include activities related to any commercial, entrepreneurial or professional activity, provided that you comply with the terms and conditions of this TOU. Notwithstanding the foregoing, You may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use the Website in any manner not expressly permitted herein.

USER REPRESENTATIONS. By accessing or using the Website, You represent that You are at least eighteen (18) years old. If You are not of such age, please consult with your parent or guardian with respect to this TOU, because persons under such age are authorized to use the Website only if a parent or guardian accepts this TOU on their behalf. In addition, You agree to abide by all applicable laws and regulations governing your use of the Website. 1. INFORMATION ABOUT THE WEBSITE AND THE GOODS
  1. We try to make sure that all information on the Website, including descriptions of our goods and listed prices, is accurate and correct at all times. However, mistakes do happen. We will try to resolve all errors in information on the Website as soon as reasonably possible and if we think that such an error has affected your order we will make all reasonable efforts to notify you via the contact information you provided to us on your account or during your order.
  2. Buying goods over the internet provides a different shopping experience from buying in-store. In particular, please be aware that: (i) the colors of goods as shown on the Website will depend on many factors – including your display settings; (ii) the actual sizes and shapes of the goods may differ from how they appear on your screen; (iii) pictures and images on the Website are for illustration purposes only – for an accurate description of any item and details of what is included with the item, please refer to the corresponding written description; (iv) all goods are subject to availability and we may not be able to supply your order; (v) we will do our best to arrange delivery of your goods within a reasonable time of ordering and the ship date as set out in the shipping confirmation email, but please note that all tracking information is provided to us by our delivery service provider and are estimates of delivery only (more information about delivery is provided below); and (vi) not all goods and promotions that are offered on the Website will be available in-store, and vice versa. We reserve the right to adjust prices, goods and special offers at our discretion.
To make purchases on www.mür.com it is necessary to register. By creating an account you will access exclusive areas and services dedicated to our customers.

Item search:
To easily browse our catalog, select a category from the navigation menu. If you wish to find something more specific, use our filters or the website search option.

Product information:
On each product page, you will find all available descriptions and colors. All products have the same size, except when you ask for a customized sunglass that have another Price and service.

How to order:
- From the item page, select the desired model of sunglass.
- Add the product to your Shopping Bag.
- Once you have finished shopping, click on Shopping Bag.
- Select a shipping method and a payment method.
- Enter your shipping details and on the following page, your payment details.
- Check that the information you entered is correct and click on "Proceed to checkout".

After a few minutes you will receive a confirmation email with the details of your order. From this moment on, we will take care of everything and as soon as the order is shipped we will notify you with another confirmation email.

Cancel order:
Unfortunately orders cannot be cancelled once they have been confirmed. You are welcome to return your order once received as indicated in our Return Policy.
INTERNET POLICY PRIVACY
This Policy describes how Mür, including all direct and indirect subsidiaries, and disclose information through our website customer@mür.com

When using our Site, you may provide us with your personal information through a variety of methods, including the following:
  • Through the creation of an account
  • From telephone purchase
We may also collect certain information automatically when you use the Sites, as described below.
We may receive information about you from third parties and combine it with information you have provided to us.

We collect
When you interact with us, we may collect information that you choose to provide, such as your name, address, email address, phone number, payment information, demographic information, date of birth, Also If you create an account with us, we collect your username and password. If you are providing delivery information or other information which is not your own, then you must have that person’s permission to give us their information and for us to use and share it for the purposes specified.

When you make a purchase, we dont collect your payment card, because, we use safe plataforms like paypal, but paypal can collect your payment card, or any other safe plataform to make the payment.

We (or third parties operating on the Sites) also may automatically collect technical information when you use our Sites (for example, browser version, IP address, Internet service provider, referring/exit pages, operating system, date/time stamp, clickstream data and reference site domain name, and customer traffic patterns and website usage). We may use cookies or similar technology to collect this information. See the “DIGITAL ADVERTISING & ANALYTICS” section of this Policy to learn more about the use of this information and the choices available to you.

We Use the information:
  • To make the sale.
  • To delivery the godos.
  • To send emails from new Models.
  • To create users in the website.


CONTACT
customer@mür.com
RETURN PRIVACY
If you have any questions about our Returns and Refunds Policy, please send an email customer@mür.com

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:
  • The product was purchased in the last 15 days from www.mür.com
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Authorization from us.
Send the product with its original packing and the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.

Also

Orders shipped to destinations outside of Germany are eligible for return, however duty and taxes are non-refundable.

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from www.mür.com

ZINGARO

Picciotto

Vagabondo

"Mür came out for the necessity to create something that goes beyond materialism, evoking a feeling of power & revolution."

One off program

Going beyond uniqueness.